• Diners can now view restaurant wait times and make bookings to get on their waitlists.
• This unique functionality would enable customers to get on waitlists directly through Google Maps or Google Search.

QSR Automations (QSR), a leading Louisville-based global guest management and kitchen automation solutions provider, has reportedly signed an extension to its existing partnership deal with Silicon Valley giant, Google, to allow DineTime customers to get updated on restaurant waiting times and get on their waitlist online.

Reports cite, the newly proposed functionality not only updates DineTime app users on restaurant wait times in real-time, but also allows them to save time and get on the waitlist directly through Google Maps or Google Search.

According to reports, this is QSR’s second collaboration with the technology giant; it had earlier signed a partnership agreement with Google to launch the “Reserve with Google” to give their hospitality customers the ability to connect their restaurants with patrons that were looking to make online reservations.

The CEO and Founder of QSR Automations, Lee Leet stated that the company strategy is to collaborate with platforms that diners already use to make their dining decisions. This integration helps the company by allowing it to capitalize on customers’ way of selecting dining locations, giving DineTime the ability to serve up its restaurants in their search results. Lee further added that their company is thrilled to collaborate with Google and provide their hospitality customers with a better level of convenience to offer to their dining guests.

The proposed functionality helps DineTime restaurant customers by attracting more traffic, but more crucially enhances guest experience by providing precise restaurant wait times without any extra charges, assisting restaurants in acknowledging the value of their customer’s time and making online restaurant searching more convenient while also facilitating an easy way to get into waitlists.

Financial terms pertaining to the partnership extension agreement have not been unveiled by any of the involved parties yet.

Source Credits: https://www.globenewswire.com/news-release/2019/07/17/1883808/0/en/QSR-Automations-Expands-its-Partnership-with-Google-to-Allow-Diners-to-Get-on-Waitlists.html