Salesforce buys ClickSoftware for $1.35B to reinforce field services
Date: 2019-08-09   Author: Pankaj Singh  Category: #news

Salesforce buys ClickSoftware for $1.35B to reinforce field services

Reports confirm that Salesforce, the American cloud-based software giant, has recently confirmed its acquisition of ClickSoftware, a privately held field service company, in a deal valued nearly $1.35 billion in stock and cash.

The agreement appears two months after Salesforce unveiled its biggest deal ever, for acquiring Tableau, the data visualization software company for over $15 billion.

Seemingly, Salesforce already provides tools for field service, which entails keeping track of employees moving out to perform maintenance for consumers.

According to company officials, Salesforce Field Service Lightning is formed on Service Cloud, utilizes the latest in dispatching, IoT technologies, and mobile workforce empowerment to allow companies to connect their overall service workforce on a centralized and single platform. With the combined capabilities of ClickSoftware and Field Service Lightning, Salesforce will be placed to lead the path to the future of field service.

Sources familiar with the matter informed that this agreement could aid Salesforce compete with Microsoft, the highest valued public company. Apparently, in 2015, Microsoft had acquired field service software company FieldOne.

Supposedly, in 2016, when Salesforce had launched Field Service Lightning, ClickSoftware was from the start a vital component. Field Service Lightning provides mobile workers a complete view of the customer, an offline-first mobile app, and predictive insights. With Field Service Lightning and ClickSoftware, if a mobile employee is getting delayed by traffic, a dispatcher can swiftly route another field technician to the job.

Sources further stated that ClickSoftware is used by numerous industries including railroads, hospitals, airlines, retail business, hospitals, and many others. The company offers tools for all areas of scheduling and personnel management.

Salesforce stated that the acquisition will generate technological unity, strategic synergies, and novel innovation opportunities for the company. The acquisition is projected to close during fiscal quarter of Salesforce ending 31st October 2019.

 

Source Credits: https://www.cnbc.com/2019/08/07/salesforce-acquires-clicksoftware-for-1point35-billion.html



About Author


Pankaj Singh

Pankaj Singh

Pankaj Singh Develops content for Algosonline, Market Size Forecasters, and a couple of other platforms. A Post Graduate in Management by qualification, he worked as an underwriter in the UK insurance domain before deciding to switch his field of profession. With exp...

Read More

More from Pankaj


Post Recommendents

Worldwide Corporate Compliance Training Market Forecast 2020-2025 Growth Drivers, Regional Outlook
Author: Ashwin Naphade

Market Study Report, LLC, has added an exhaustive research study of the ' Corporate Compliance Training market', detailing every single market driver and intricately analyzing the business vertical. This ' Corporate Compliance Training...


Worldwide CPAP Devices Market Study for 2020 to 2025 providing information on Key Players, Growth Drivers and Industry challenges
Author: Ashwin Naphade

The ' CPAP Devices market' report Added by Market Study Report, LLC, enumerates information about the industry in terms of market share, market size, revenue forecasts, and regional outlook. The report further illustrates competitive insig...


PVD Coating Equipment Market Future Scope Demands and Projected Industry Growths to 2025
Author: Ashwin Naphade

Market Study Report, LLC, has expanded its reports' database with a new research study on ' PVD Coating Equipment market' which features a precise summary of the business valuation, SWOT Analysis, market size, revenue estimation and re...